Frequently Asked Questions
Everything you need to know about our quirky home solutions.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days depending on your location.
What is your return policy?
We want you to love your purchase! If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
Are Genuine Fred products food-safe and BPA-free?
Yes, safety is our priority. All of our kitchen and dining products are tested to meet or exceed FDA and LFGB standards and are 100% BPA-free.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to bring Fred products to more fans worldwide soon.
Can I track my order once it has shipped?
Absolutely! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.